Terms and Conditions
Effective Date: October 15, 2025
Welcome to Wholesale Batteries, Inc. ("Wholesale Batteries," "we," "us," or "our"). By accessing our website at www.wholesalebatteries.net or purchasing products from us, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using our website, placing an order, or purchasing any products or services from Wholesale Batteries, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies posted on our website.
2. Order Acceptance and Right to Reject
We reserve the right to accept or reject any order at our sole discretion. This includes, but is not limited to, circumstances where:
- Product availability has changed
- Pricing errors have occurred
- We suspect fraudulent activity
- Shipping restrictions apply to your location
- We are unable to verify order information
- The order does not meet our business requirements
If we reject or cancel an order after payment has been processed, we will issue a full refund to the original payment method. We are not obligated to provide a reason for order rejection or cancellation.
3. Product Information and Pricing
We strive to provide accurate product descriptions, specifications, and pricing on our website. However:
- Product images are for reference only and actual items may vary slightly
- We reserve the right to correct any errors in product information or pricing
- Prices are subject to change without notice
- All prices are in U.S. Dollars unless otherwise stated
- Applicable taxes and shipping charges will be added at checkout
4. Payment Terms
- Payment is required at the time of order placement unless alternative credit terms have been pre-approved
- We accept major credit cards, wire transfers, and other payment methods as indicated on our website
- All credit card payments are subject to authorization and verification
- Bulk orders or commercial accounts may be eligible for net payment terms upon credit approval
5. Shipping and Delivery
- Shipping costs are calculated based on weight, dimensions, destination, and shipping method selected
- Delivery times are estimates only and not guaranteed unless specifically stated
- Risk of loss and title for products pass to you upon delivery to the carrier
- We are not responsible for delays caused by carriers or circumstances beyond our control
- Customers are responsible for providing accurate shipping information
6. Returns and Refunds
Returns are handled on a case-by-case basis. We understand that circumstances vary, and we will evaluate each return request individually based on the specific situation, product condition, and timing. We will not be liable on any claim for non-conforming products which are not made within fourteen (14) days after Buyer has received product. Buyer must return product to Seller, if requested, within 30 days of receiving the Product.
6.1 Return Authorization
An RMA (Return Material Authorization) number is required for all returns. To initiate a return:
- Contact our customer service team at sales@wholesalebatteries.net or 1-800-886-8658
- Provide your order number, product details, and reason for return
- Wait for approval and receive your RMA number before shipping any items
- Clearly mark the RMA number on the outside of the return package
Returns shipped without a valid RMA number will not be accepted and may be refused or returned to sender at the customer's expense.
6.2 Restocking Fees
Depending on the product, a restocking fee of 15% to 25% may apply. The restocking fee percentage is determined by:
- Product type and category
- Condition of returned merchandise
- Original packaging integrity
- Time elapsed since purchase
- Special order or custom items
The applicable restocking fee will be communicated to you when your return is authorized and your RMA number is issued.
6.3 Return Conditions
Products must be returned:
- In their original, unopened packaging when applicable
- In new, unused, and resalable condition
- With all accessories, manuals, and documentation included
- Within the timeframe specified when your RMA is issued
6.4 Non-Returnable Items
The following items are generally not eligible for return:
- Used or installed batteries
- Custom battery packs or specially ordered items
- Products damaged due to misuse, neglect, or improper installation
- Items without original packaging or in unsalable condition
- Special order items
6.5 Defective Products
If you receive a defective product:
- Notify us immediately upon receipt
- An RMA number is still required
- We will evaluate the defect and determine the appropriate resolution
- Manufacturer warranties may apply to certain products
6.6 Refund Processing
Once your return is received and inspected:
- Approved refunds will be processed to the original payment method
- Restocking fees and return shipping costs will be deducted from refunds when applicable
- Allow 7-10 business days for refund processing after receipt of returned items
- Original shipping charges are non-refundable unless the return is due to our error
7. Warranties
- Products are covered by manufacturer warranties where applicable
- Warranty terms vary by manufacturer and product
- We are not the manufacturer and do not control warranty terms
- We may assist in facilitating warranty claims but are not responsible for warranty fulfillment
8. Limitation of Liability
To the fullest extent permitted by law:
- Our total liability shall not exceed the purchase price of the product in question
- We are not liable for indirect, incidental, special, or consequential damages
- We are not responsible for damages resulting from misuse, improper installation, or failure to follow instructions
- We are not liable for battery failure, equipment damage, or business losses
9. Product Use and Safety
- Batteries and related products must be used according to manufacturer specifications
- Follow all safety instructions and warnings
- Improper handling of batteries can result in injury or property damage
- Dispose of batteries properly according to local regulations
- Commercial and industrial customers are responsible for ensuring proper application and installation
10. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Wholesale Batteries or its licensors and is protected by copyright and trademark laws.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Hazardous Materials
- Many batteries contain hazardous materials and are subject to shipping regulations
- Customers are responsible for understanding applicable regulations
- Additional shipping charges and restrictions may apply
- We comply with all Department of Transportation (DOT) regulations
13. Indemnification
You agree to indemnify and hold harmless Wholesale Batteries, its officers, directors, stockholders, members, employees, insurers, attorneys, employees, agents, successors, predecessors from any claims, damages, losses, or expenses arising from your use of our products or violation of these Terms and Conditions.
14. Force Majeure
Seller's failure to deliver Product due to circumstances beyond its reasonable control including acts of God, fire, flood, war, labor disturbances, Seller or raw material shortages and governmental regulation will not constitute an event of default or breach of this Agreement. Seller will promptly notify Buyer of any such delay and its cause.
15. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or purchase of products after changes are posted constitutes acceptance of the modified terms.
16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Wyandotte County, Kansas.
17. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and Wholesale Batteries regarding your use of our website and purchase of products.
19. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Wholesale Batteries, Inc.
605 Kansas Avenue
Kansas City, KS 66105
Phone: 1-800-886-8658
Email: sales@wholesalebatteries.net
Website: www.wholesalebatteries.net
