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Wholesale Batteries, Inc. is committed to protecting your privacy. This purpose of this Policy is to describe our practices in regards to personal and account information collected by Wholesale Batteries, Inc. (“we”, “us”, “our”, “WBI”, or “Wholesale Batteries”) at our stores, online at WholesaleBatteries.net, and through mobile applications (i.e., WholesaleBatteries.net accessed via your mobile devices).
This Policy, along with our Conditions of Use, regulates your use of the Wholesale Batteries website at www.WholesaleBatteries.net (the “Site”) and any other links through social media platforms (i.e. Facebook or Twitter).
In this Policy, “personal and account information” is defined as your name, company name, account number, address, telephone number, email address, and any other information that may personally identify you (“personally identifiable information”) that may include your industry, the size of your company, and your purchase/ordering history.
How much information am I required to share?
The amount and type of information that is collected from you by WBI will vary depending on your online activities and use of the Site. Below are more detailed explanations of what information will be collected.
1.) Browsing the WholesaleBatteries.net website
Typically, you are free to visit this Site without providing WBI with any personally identifiable information. Any information that is collected by WBI is provided voluntarily by you and may include such information as your name, address, phone number, email address, and other contact information. Additionally, other forms of personally identifiable information may be collected if you choose to include it in any communications with WBI. Your personally identifiable information may be used by WBI to respond to requests for information and to provide you with additional information. Our Site may also collect general information about your browsing interface and/or preferences (i.e. type of browser used, files requested).
WBI may also use third-party analytics services such as Google Analytics to help analyze how our online services are used. All information collected as a part of Google Analytics (including your IP address) is automatically sent to Google. Google may place cookies to assist with the analysis. WBI may use third-party vendors or social media services such as Facebook or Google Ads to market to customers online for purposes of data tracking, implementation of direct marketing projects, maintenance and/or development of our Site, and development of new products and services. These third-party providers may deliver Wholesale Batteries advertisements on other sites depending on the user’s past internet usage. More explicitly, these providers utilize cookies to develop and deliver advertising based on your past visits to our Site. Data collected by these providers is not directly linked to any personally identifiable information collected by WBI or provided by the user on our Site.
2.) Registering for an account on our website
WBI will collect your user name, password, billing address, and email address. We would appreciate your assistance in keeping this data secure by not sharing your user name or password.
3.) Making purchases on our website
WBI will collect your name, address, and payment information (i.e. credit card number, expiration date, and credit card verification number).
4.) Communicating with us through the website or in-store
WBI will collect your email address and any other information provided by you for use in responding to your communication.
How will my personal and account information be used?
Information about you collected by WBI is used to help make our Site function properly and to provide you with information about our products and services. Personal information about our users is used for a variety of business-related reasons:
The Site may also track in aggregate the IP addresses, computer/browser type, dates/times of use, total number of Site visitors, number of visitors to specific pages, and third-party websites that directed you to our Site. Information gathered in aggregate will not contain personally identifiable information and cannot be used to identify any individual person. This aggregate information will be used to collect broad demographic data, analyze Site traffic, and administer/improve the Wholesale Batteries Site.
How will my personal and account information be shared?
Your personal and account information will be restricted to personnel who require access to use it as prescribed in this Policy. Personnel may include WBI employees, vendors, and service providers who will be obligated to maintain confidentiality. Any account login credentials will only be available to authorized WBI employees.
External personnel that may have access to your personal and account information include, but are not limited to, third-party shippers, advertising agencies, credit card processors, website developers, and service partners. Use of your data by these parties will be limited in scope and will pertain to providing services to Wholesale Batteries. Wholesale Batteries will not sell, lease, trade, or otherwise share your personal and account information with others.
Wholesale Batteries may disclose your personal and account information as required by law, in response to court orders, subpoenas, or other legal process, or to exercise/establish our legal rights and/or defend against legal claims. Your personal and account information may also be shared in the event of a sale of some or all of our business or a merger with another organization.
How can I edit or remove my account information?
You may edit your account information at any time by logging into your account. Upon accessing your Site account, you will be permitted to access, review, and/or update your personal information. For deletion of an account, we ask that you call us at 1.800.886.8658 with explicit instructions to remove your account. Please note that deletion of an account will disable access to certain areas of the Site.
How is children’s privacy protected?
Wholesale Batteries does not direct, target, or market our Site to children under the age of 13 and our Site will not be used knowingly to solicit personal information from such individuals. We ask that if you are under the age of 13 that you do not provide us with personal information. If we become aware that a user under the age of 13 has provided personal information, we will use all reasonable measures to remove the information from our servers.
How can I contact you and/or provide feedback?
You may contact us via postal mail, email, or telephone. Our business hours are 8am CST - 5pm CST, Monday through Friday. If sending comments/questions via postal mail, we will make all efforts to review in a timely fashion and respond as appropriate:
Wholesale Batteries, Inc.
PO Box 3210
Kansas City, KS 66103
Please note that all communication becomes the property of Wholesale Batteries and may be used for promotional purposes unless you have otherwise directed us.